Challenge
- The sales approach was ineffective and limiting profitable development
- A small two-person sales team focused solely on order fulfillment rather than strategic customer-centered planning
- Pricing lacked consistency, products weren’t clearly differentiated by use and packaging, and inventory didn’t align with demand
Solution
- Developed differentiated positioning emphasizing Unigloves’ unique strength as both supplier and manufacturer
- Segmented customers by industry and tailored sales and marketing approaches accordingly
- Created industry-specific product ranges with matching packaging
- Established a commitment-based discount strategy and revised pricing policy

